Patient Relationship Service

At MV Diabetes, we are committed to delivering exceptional care and ensuring that every interaction you have with us is meaningful and satisfying.

We Value Your Feedback

Your opinion is not just a reflection of how we're doing; it’s the key to helping us improve. By sharing your experience, you help us serve you better.

Tell us what you think

Your feedback will remain confidential. We care about your privacy and value your trust.

1. Are You a New or Returning Patient? This is my first visit.I am a returning patient.

2. Which Branch Did You Visit? AdyarBangaloreRoyapuram

If you selected Royapuram, are you:
An InpatientAn Outpatient

3. Overall Experience

On a scale of 1 to 10, with 1 being extremely dissatisfied and 10 being extremely satisfied, how would you rate your overall experience at our hospital?

12345678910

4. Likelihood to Recommend

On a scale of 1 to 10, how likely are you to recommend our hospital to friends or family? (1 = Not at all likely, 10 = Extremely likely)

12345678910

5. Appointment Process

How would you rate the following aspects of scheduling and appointment handling? (1 = Extremely dissatisfied, 10 = Extremely satisfied)
• Ease of booking an appointment
• Courtesy of staff during the scheduling process
• Availability of preferred appointment times

12345678910

6. Facility and Environment

How satisfied are you with the following aspects of our hospital facilities? (1 = Extremely dissatisfied, 10 = Extremely satisfied)
• Cleanliness of the facilities
• Comfort of the waiting areas
• Availability of amenities (e.g., water, seating, restrooms)

12345678910

7. Consultation

How satisfied are you with the following aspects of your consultation? (1 = Extremely dissatisfied, 10 = Extremely satisfied)
• Friendliness and professionalism of the medical staff
• Clarity of explanations regarding your condition and treatment
• Sufficient time spent addressing your concerns

12345678910

8. Interaction with Staff

Please rate your satisfaction with the following interactions (1 = Extremely dissatisfied, 10 = Extremely satisfied):
• Courtesy of front desk staff
• Friendliness and professionalism of medical staff
• Clarity of instructions and guidance from staff

12345678910

9.Wait Times

On a scale of 1 to 10, how satisfied were you with the wait times during your visit?

12345678910

10.Key Area for Improvement

If you could suggest one area where our hospital could improve, what would it be?

11. Additional Comments

Do you have any additional feedback about your experience, positive or negative?

Share Your Feedback

Your voice matters to us. We genuinely value your insights and encourage you to share your thoughts, suggestions, or concerns. Together, we can enhance the care and services we provide.

How to Reach Us:

prs@mvdiabetes.in

Call or Whatsapp

+91 98415 16318 / +91 93443 96997